General conditions of sale:
Subject: These general terms and conditions of sale govern the relationship between [Spiriviecoaching], hereinafter referred to as "the Service Provider", and its clients, hereinafter known as "the Clients", in the context of the sale of coaching services on the company's website.
Rates: The Provider offers coaching services billed according to the following rates:
50 euros per hour of coaching
15 euros for a 30-minute coaching session
Order: Customers may place an order for coaching services via the Provider’s website. The order is considered firm and final once payment has been made.
Payment Terms: Payments must be made in Euros. Customers may pay for their order using the accepted payment methods specified on the Provider’s website.
Cancellation and Refund: In the event of cancellation of a coaching session by the client, cancellation fees may be applied under the following conditions:
Cancellation more than 24 hours before the session: full refund.
Cancellation less than 24 hours before the session: no refund.
Liability: The Provider undertakes to provide quality coaching services and to implement all reasonable means to achieve the objectives agreed with the Client. However, the Provider cannot guarantee specific results or the achievement of the objectives set by the Client.
Confidentiality: All information shared by the Client during coaching sessions will be kept strictly confidential, in accordance with legal provisions on data protection.
Modification of the general conditions of sale: The Service Provider reserves the right to modify these general conditions of sale at any time. Customers will be informed of these modifications via the Service Provider's website.
Applicable law and competent jurisdiction: These general terms and conditions of sale are governed by Belgian law. In the event of a dispute, the courts of Brussels Capital shall have sole jurisdiction.